MoonLight Tay Ho

Excellent service with great communication skills, they provided everything we have asked for. About the rooms also perfectly clean and very cosy, all the facilities like washing machine, cloth dryer, hair dryer, wi-fi, A/C, iron is inside and ready for the use for guests. Very close to the city centre and all the landmarks as well as old quarter, 3 min by walking there is circle k that is open 24/7 and on the opposite side there is a street with a lot of local food and small shops. We also asked for leaving our luggage for few days because we were travelling to Sa Pa and there was no problem at all! 10/10

Definitely the best place I have stayed in Vietnam. I really appreciated the quiet and privacy. It was a good place to unwind a little and get away from the chaotic city. The room is clean and comfortable. The kitchen is well equipped and I had everything I needed. Having the balcony, which is a sun trap, over looking the lake, was lovely. I really like this place and it was the perfect way to end a busy trip. I’d stay again and I do recommend it.

Centrally located on a quiet street overlooking the lake. Lots of good eateries within walking distance. The staff is helpful. There is a 5 gallon bottle of water in the room.

I recently stayed at Moonlight Tay Ho in Hanoi and had a wonderful experience. The stay was incredibly comfortable, and the reception staff were exceptionally sweet and accommodating. The breathtaking view from my room added to the overall charm of the hotel. Everything was impeccably clean, and the attention to detail in room cleaning was evident. The hotel staff went above and beyond by arranging a tour for me, making my stay even more memorable. One standout feature was the inclusion of a washing machine in the room – a unique and highly appreciated addition. However, it's worth noting that the hotel is a bit far from the main center (Old Quarters), which could be a downside for those wanting a more central location. Despite this, Moonlight Tay Ho offers a delightful and cozy retreat with excellent service.

The location of the hotel is a perfect mix of a calm and quiet spot to recharge after a day in the city while also being close enough to everything you need, with cute cafes, restaurants and stores around. The room was very spacious and clean with a comfortable bed. What made the stay so perfect for me however was the incredible staff that works here. Especially Alice and Hue have been so invested and helpful, and did their absolute best to help arrange a laptop for me while I was staying here. I have never encountered more lovely and engaging staff at a hotel, and I can‘t recommend a stay here more!